As we enter this new time of remote learning, we are learning from our educators and families what the experience has been like. We have begun to survey both families and teachers about their experiences. You can find links to the surveys and the summaries of our findings below.
Take This Week's Family Survey
Takeaways From Our Week 2 Family Survey
Thank you to the nearly 600 families that took a few moments to give us feedback in Week 2 as we continue to implement and improve our remote learning plan. This survey focused on family interactions with their Primary Person from their school. Your feedback is important and we have a few key findings and solutions to share with you.
Finding 1:
Exactly half of respondents said they knew who their Primary Person was across all Springfield Empowerment Zone schools. School to school that range varied from a high of 72% at our school reporting the highest familiarity with assigned Primary Persons to 33% reporting familiarity with assigned Primary Persons at our lowest.
Solution:
We continue to express the importance of the Primary Person model with school principals during our weekly meetings to ensure all educators are consistent with language, intention of the program, and the urgency of meeting the social-emotional needs of our students. Principals in schools where less than 50% of families reported familiarity with their Primary Persons in this survey will be asked to develop an urgent plan for how they will increase effective Primary Person contact and were offered support to do so.
Finding 2:
Of families who had been contacted by their Primary Person, the average number of times families have been contacted by their Primary Person was approximately 3.5 times, with most of those contacts occurring since May 18th. Families reported Primary Persons had reached out between 2.5 and 4 times on average.
Solution:
During our weekly school principal meeting, we reinforced the need to contact families multiple times each week to ensure they have the information and help they need to be successful. As schools become more familiar and comfortable with this model, we expect students to receive more outreach from schools based on the increase we already notice in Week 2 versus previous weeks.
Finding 3:
For families that were in contact with their Primary Person, they were very appreciative of the support received and found it very helpful. Here is a comment we received from the family of a High School of Commerce student: "Grateful for the PP, it's like having an insider with the inside scoop on the school work and systems. Our PP helped us reach IT when we were having computer difficulty. A PP should be assigned during the regular school year."
Solution:
We are excited to hear about families that are having positive experiences with their Primary Person and hope more families have these experiences in the coming weeks, particularly as schools get more comfortable with the new model. We know this is a very challenging time for Springfield families and we want to make sure we are doing our best when it comes to your child's education.
What's Next?
We will continue to send out a short survey each week focused on an element of our plan. Feedback from families will help us continually improve implementation and the remote learning experience for students. We appreciate you filling out the survey this week and hope you will continue to complete them in the coming weeks. Thank you for your help and we hope everyone stays healthy.
Finding 1:
Exactly half of respondents said they knew who their Primary Person was across all Springfield Empowerment Zone schools. School to school that range varied from a high of 72% at our school reporting the highest familiarity with assigned Primary Persons to 33% reporting familiarity with assigned Primary Persons at our lowest.
Solution:
We continue to express the importance of the Primary Person model with school principals during our weekly meetings to ensure all educators are consistent with language, intention of the program, and the urgency of meeting the social-emotional needs of our students. Principals in schools where less than 50% of families reported familiarity with their Primary Persons in this survey will be asked to develop an urgent plan for how they will increase effective Primary Person contact and were offered support to do so.
Finding 2:
Of families who had been contacted by their Primary Person, the average number of times families have been contacted by their Primary Person was approximately 3.5 times, with most of those contacts occurring since May 18th. Families reported Primary Persons had reached out between 2.5 and 4 times on average.
Solution:
During our weekly school principal meeting, we reinforced the need to contact families multiple times each week to ensure they have the information and help they need to be successful. As schools become more familiar and comfortable with this model, we expect students to receive more outreach from schools based on the increase we already notice in Week 2 versus previous weeks.
Finding 3:
For families that were in contact with their Primary Person, they were very appreciative of the support received and found it very helpful. Here is a comment we received from the family of a High School of Commerce student: "Grateful for the PP, it's like having an insider with the inside scoop on the school work and systems. Our PP helped us reach IT when we were having computer difficulty. A PP should be assigned during the regular school year."
Solution:
We are excited to hear about families that are having positive experiences with their Primary Person and hope more families have these experiences in the coming weeks, particularly as schools get more comfortable with the new model. We know this is a very challenging time for Springfield families and we want to make sure we are doing our best when it comes to your child's education.
What's Next?
We will continue to send out a short survey each week focused on an element of our plan. Feedback from families will help us continually improve implementation and the remote learning experience for students. We appreciate you filling out the survey this week and hope you will continue to complete them in the coming weeks. Thank you for your help and we hope everyone stays healthy.
Takeaways From Our Week 2 Teacher Survey
Coming soon!